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Post by Richard Scum on Feb 14, 2014 3:46:50 GMT -5
Can I enthuse anyone thats having an issue with Richard Sum to report him to Trading Standards - theres strength in numbers Nottinghamshire County Council Trading Standards Dale Close 100 Chesterfield Road South Mansfield Nottingham NG19 7AQ email: trading.standards@nottscc.gov.uk Might be worth worth reporting him with ASA because of the false claims on his website: www.asa.org.uk/Consumers/How-to-complain.aspx This forum is a great source of dissatisfaction for both these bodies. Also, Richard Sum will often tell you to ensure any action is against Sumpod Ltd., almost as if this is a threat the company will cease trading if pushed - but check your paperwork, all the paperwork I received made no mention of a Ltd company, it wasnt on the invoice and there was no Company Registration Number, as a consequence my Legal action is against him personally.
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Post by robert wise on Feb 14, 2014 7:14:16 GMT -5
but the website has the number in the terms. just looked.
you seem very angry what happened can you post details
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Post by robert wise on Feb 14, 2014 7:16:41 GMT -5
im guessing he mentions sumpod ltd because that is what he has been trading as since 2012, according to companies house. if you read the terms you would see that. what did your invoice say
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Post by Richard Scum on Feb 14, 2014 7:49:05 GMT -5
Yes but you... oh sorry, I mean 'he' <wink> may have a Ltd company, but 'he' needs to categorically state it on his paperwork, including a registration number, this is one thing that can't be hidden away in terms
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Post by Richard Scum on Feb 14, 2014 8:09:56 GMT -5
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Post by robert wise on Feb 14, 2014 8:51:06 GMT -5
my invoice had the details you mentioned my proforma didn't though but that is thrown away once I receive the invoice
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Post by Richard Scum on Feb 14, 2014 9:06:45 GMT -5
Oh well, for anyone that hasnt thrown away their paperwork.. they can sue Sum personally, use that paperwork, pro-forma or otherwise, the thought of personal bankruptcy may alert him to the fact you cant just steal peoples money, its against the rules the rest of us tend to live by. I love the fact some people seem to think he's just a cheeky buffoon, he's a thief or worse a fraudster, plain and simple.
Robert... its really curious that my alter-ego got an email from Sum at 2:30 this morning... he sure keeps odd hours.... but I note you posted in the forum (as below) at exactly the same time.... you seem to know a lot about Richard Sum, his business and you keep the same hours.... its really uncanny!
11 hours ago Quote Post Options Post by Guest on 11 hours ago I think we get that you are angry. how many of you is there inside there. seems at least three. give me your order number and i will get richard to look again at your machine. worstcase if sumpod ends, which will be a shame as my machine works fine, you can release your own machine. maybe a pond cleaning device.
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jason
Full Member
Posts: 114
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Post by jason on Feb 14, 2014 9:39:03 GMT -5
Paper work..paper work...only paper work I got was the parts list... just checked original packaging. .no not there. .addres label yes
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Post by Richard Scum on Feb 14, 2014 9:50:21 GMT -5
Jason... did you not get a pro-forma? How did you know who to pay and how much it was for?
I'd suggest the thing that you can almost certainly rely on Sum for, is the request for money
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jason
Full Member
Posts: 114
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Post by jason on Feb 14, 2014 10:20:19 GMT -5
After what I considered" placing an order" I recieved an email with bank sort code and account number .for bacs payment..required before any further progress.
June 2013. 4 week lead time on website
Finally received goods sept 2013
No advice note no invoice. At this time sumpod was not implied as limited company. . ( barely acted as any sort of company) I got the feeling that sumpod was a oneman band ( fair enough) When I got my kit I was relieved and glad to no longer need to nag rs on a weekly basis. . Hope this helps.
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Post by robert wise on Feb 14, 2014 12:43:59 GMT -5
Scum I think you will find a proforma is not an invoice. you should have an invoice if not you should request one
maybe you can try it in court but if he produces the invoice that conforms then unfortunately the case may be dismissed
from wiki
Invoices
In trade transactions, a pro forma invoice is a document that states a commitment from the seller to sell goods to the buyer at specified prices and terms. It is used to declare the value of the trade. ***It is not a true invoice***, because it is not used to record accounts receivable for the seller and accounts payable for the buyer. Simply, a 'Proforma Invoice' is a Confirmed Purchase Order where buyer and Supplier agree on the Product Detail and cost to be shipped to buyer.
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Post by robert wise on Feb 14, 2014 12:48:46 GMT -5
i was speaking using skype at the time you sent him the email begging mediation.
i can see it from both sides and fully understand some of the anger but in your case you seem to have tried to pull a fast one with an agreement and are now really angry that it backfired
he also sent me the pictures of the rusty sumpod you sent back. on the condition of that i would have refused to do anything. i think he is quite helpful in this case and it seems you are throwing toys everywhere
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Post by robert wise on Feb 14, 2014 13:19:19 GMT -5
i was speaking with him using skype at the time you sent him the email begging mediation to reinstate your case as you hadnt paid the fees and it was struck out although the reason for the breakdown in communication was the extremely poor rusted quality of the machine you sent back to him. he guessed it was that way as you had expected to win the case easily but would have to send back a machine.
its always good to give background
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Post by Richard Scum on Feb 14, 2014 13:50:02 GMT -5
Skyping at 2:30 in the morning.. you two are very close indeed
Well, I wouldnt call it begging for mediation.... but you know what.... doesnt show him in a good light if I was and he still refused to resolve it.
Yes, we had Mediation, he agreed with the Mediator to rebuild the machine in the week after I sent it back, after 4 weeks and he hadnt sent it back I said I would reinstate the case and he suddenly decided it was too rusty to repair... odd that, you'd have thought he would declare that within the first week - anyway this is all documented with me and the Mediator, for the Courts,... but I'll share with anyone who wishes to take him personally to court.
If you and he are relying on Wikipedia for your legal advice... God help you... might be better asking proper advice?
I spoke to the Revenue about it/him this afternoon, pretty sure they are quite well informed, you could call them
Bottom line Ive wasted £1000 so far on this guy...... trust me after Ive finished with Trading Standards, CE issues, Tax implications and the ASA, I'm still reinstating the case.... cant quite see what he has to gain by doing all this.... oh apart from the money
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Post by Richard Scum on Feb 14, 2014 13:59:57 GMT -5
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